Trossachs Pier, Loch Katrine, By Stirling, FK17 8HZ
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Are dogs allowed on boat?
Graham, 22:07, 10/10/22
Hi Graham,
Thanks for getting in touch!
I'm happy to let you know dogs are welcome on the cruise and a supplementary fee of £2 can be paid directly when you arrive.
I hope this helps!
Lucy, itison Customer Support, 10:51, 11/10/22
Can you book on a weekend day
Thanks
Kim, 15:56, 12/11/22
Hi Kim,
Thanks for getting in touch!
I can confirm this voucher is valid to use 7 days a week; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 16:23, 12/11/22
REF order will you e-mail the voucher to
thank you.
MAE, 13:53, 25/11/22
Hi Mae,
Thanks for getting in touch!
I'm afraid we can't gift vouchers, however you can still do this from your own account.
Select Give this Voucher as a Gift, and you’ll be asked to enter your name, your recipient’s name, and a gift message.
If you want to print the voucher to give as a gift, select Save Gift and then Print Voucher. Your message should show at the top of the voucher, and you can select Print to go ahead.
If you’d rather email the voucher to your recipient, just enter their email address before selecting Save Gift. It’ll be sent to them right away.
I hope this helps!
Fiona, itison Customer Support, 17:41, 25/11/22
Do I have to buy two vouchers or is this deal for 2 people
Sandra, 18:05, 08/12/22
Hi Sandra,
Thanks for getting in touch!
I'm happy to let you know the voucher option for 2 people is priced at £39.
I hope this helps!
Wallis, itison Customer Support, 18:54, 08/12/22
Hey is this voucher for 1 person or 2? And does it also cover the afternoon tea plus sailing or is the sailing a separate price?
10:26, 11/12/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know you can purchase a voucher for 1 person or 2 people, and both options include a cruise on Loch Katrine, afternoon tea in the Steamship Cafe, 8 hour car parking and a mini guidebook.
I hope this helps!
Grace, itison Customer Support, 10:49, 11/12/22
Can you bring your dog
Mel, 21:40, 07/01/23
Hi Mel,
Thanks for getting in touch!
To find out if you can bring your dog on the cruise with afternoon tea, you can contact Loch Katrine directly on 01877 376315 and they'll be happy to advise. Just make sure to mention that you'll be using an itison voucher.
I hope this helps!
Grace, itison Customer Support, 09:35, 08/01/23
are dogs allowed
jamesmcgrory, 15:22, 07/02/23
Hi James,
Thanks for getting in touch!
To find out if you can bring your dog on the cruise with afternoon tea, you can contact Loch Katrine directly on 01877 376315 and they'll be happy to advise. Just make sure to mention that you'll be using an itison voucher.
I hope this helps!
Caitlin, itison Customer Support, 15:52, 07/02/23
If the loch Katrine cruise is cancelled do go receive a refund. Moira Harte
moira, 16:21, 07/02/23
Hi Moira,
Thanks for getting in touch!
If your booking is cancelled by the venue due to weather issues a refund will be arranged. Just contact support@itison.com in this instance and our Support team will be happy to lend a hand.
I hope this helps!
Courtney, itison Customer Support, 16:54, 07/02/23
How far up the loch do you go?
Andrea, 06:34, 11/02/23
Hi Andrea,
Thanks for getting in touch!
To check the cruise route before buying a voucher, please contact Loch Katrine directly on 01877 376315 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 09:59, 11/02/23
Also does the No wheelchair access apply to the sailing or cafe or both
Andrea, 06:39, 11/02/23
Hi Andrea,
Thanks for getting in touch!
I'm afraid wheelchair access is available only in the cafe.
I hope this answers your question though.
Wallis, itison Customer Support, 09:58, 11/02/23
Hello, can I bring my small dog ?
Alastair, 09:27, 12/03/23
Hi Alastair,
Thanks for getting in touch!
To find out if you can bring your dog on the cruise with afternoon tea, you can contact Loch Katrine directly on 01877 376315 and they'll be happy to advise. Just make sure to mention that you'll be using an itison voucher.
I hope this helps!
Hannah, itison Customer Support, 09:59, 12/03/23
Why is it £21 for 1 person but you can buy 2 tickets for £42 but if you click the 2 person option its £78?
Paul, 10:12, 12/03/23
Hi Paul,
Thanks for getting in touch.
I can confirm our one-person voucher option is £21 and our £39 voucher option is valid for 2 people.
As such if you were looking to purchase a voucher for 2 people I can confirm you'd set the quantity at 1 from the £39 voucher option.
I hope this helps
Hannah, itison Customer Support, 11:00, 12/03/23
Is there availability for Mother’s Day ?
Mrs, 18:21, 14/03/23
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Loch Katrine directly on 01877 376315 and they'll be happy to discuss. Just make sure to mention that you'll be using an itison voucher.
I hope this helps!
Caitlin, itison Customer Support, 08:09, 15/03/23
Could i use a voucher in june?
Monika, 17:48, 17/04/23
Hi Monika,
Thanks for getting in touch!
I can confirm this voucher can only be used until Wednesday 31st of May 2023.
I hope this helps!
Caitlin, itison Customer Support, 09:28, 18/04/23
Hi is there availability this Saturday for this as in 22nd April as my partner away on business for 3 weeks so I want to check before purchasing the deal. Many Thanks .
Kirsty, 09:52, 19/04/23
Hi Kirsty,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Loch Katrine directly on 01877 376315 and they'll be happy to discuss. Just make sure to mention that you'll be using an itison voucher.
I hope this helps!
Lucy, itison Customer Support, 09:58, 19/04/23
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Voucher is valid from Fri 17 Feb 2023 until Wed 31 May 2023, 7 days; subject to availability.
Cruises depart at 10.15am, 11.30am, 12.45pm and 2pm.
Excludes Easter holidays from 1-16 Apr 2023.
Voucher must be booked by Fri 19 May 2023 (we don’t want you to miss out!).
You risk forfeiting your voucher if you cancel within 48 hours of your booking.
Multiple purchases permitted.
Suitable for all ages.
Duration: 1 hour, or 45 min sailing.
Under 16s afternoon tea package available at a supplementary charge of £14 for children's menu plus 1 hour sailing; please discuss and book directly with Loch Katrine. Under 5s ticket is £5 and can be purchased directly from Loch Katrine.
Includes afternoon tea, taken after sailing, in the Steamship Cafe between 11:30am - 4pm, , or at the Katrine Gift Shop Cafe at the Trossachs Pier. Vegetarian and gluten / wheat free options are available; please advise at time of booking. Tables required back after 1hr 30mins.
No wheelchair access available.
Sailings are weather dependent.
Meeting point for sailing: Trossachs Pier, Loch Katrine, By Callander, Stirling FK17 8HZ.
Advance booking required.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.