134 Braid Road, EH10 6JD
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Is this offer available with a twin room?
Liam, 13:55, 18/08/22
Hi Liam,
Thanks for getting in touch!
I'm happy to let you know this deal is for a classic double or twin room.
I hope this helps!
Fiona, itison Customer Support, 14:08, 18/08/22
Can the food allowance voucher be used on the second nights stay?
Liam, 19:25, 19/08/22
Hi Liam,
Thanks for getting in touch!
I'm happy to let you know that the £20 per person dinner allowance is to be used on the first night.
I hope this helps!
Caitlin, itison Customer Support, 09:41, 20/08/22
Hi Liam,
Thanks for getting in touch!
I'm happy to let you know that the £20 per person dinner allowance is to be used on the first night.
I hope this helps!
Caitlin, itison Customer Support, 09:42, 20/08/22
Hi
Do you have availability for next Saturday 27th of August for 1 night.
A twin room (B&B) £79 ?
Thank you
Hilary, 19:34, 19/08/22
Hi Hilary,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Caitlin, itison Customer Support, 09:45, 20/08/22
Hi can you tell me cost of 2 night stay and
what is included. Cheers
22:13, 19/08/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know Option 2 - includes an overnight stay for two with a bottle of wine on arrival, £20pp dinner allowance and breakfast, and costs £119.
Option 3 - includes a 2 night stay for two with a bottle of wine on arrival, £20pp dinner allowance on the first night and breakfast each morning, and costs £169.
I hope this helps!
Caitlin, itison Customer Support, 09:58, 20/08/22
Hi there. How does the booking work? Do you book through the itison website after you purchase or on the Best Western website? I am looking to book for certain dates so may need a refund if they dont have these available. Thanks
12:59, 29/08/22
Hi Lindsay,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher on the itison website.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Lucy, itison Customer Support, 17:10, 29/08/22
Hi there,
I see in the small print the 1st Oct is excluded, does this mean a stay from the 30th Sept to 1st Oct is excluded or the 1st to the 2nd of Oct?
Thanks,
Jill
Jill, 18:05, 20/09/22
Hi Jill,
Thanks for getting in touch!
I can confirm that this deal excludes the 1st of October, so you won't be able to stay on this date. The 30th of September is valid to book; subject to availability.
I hope this answers your query though.
Grace, itison Customer Support, 15:50, 21/09/22
Hi, is there car parking at the Hotel and are they dog friendly?
Gil, Inverness
19:15, 05/10/22
Hi Gil,
Thanks for getting in touch!
You're welcome to contact Best Western Braid Hills directly on 0131 447 8888 to discuss parking, and they'll be happy to advise.
I'm afraid this hotel does not permit pets.
I hope this answers your question.
Fiona, itison Customer Support, 08:37, 06/10/22
Oh no! I have made a mistake and bought the wrong option. Is it possible to change it to the first option with no evening meal and at the £79 rate? I will then buy 2 vouchers, to give me 2 nights stay.
Sorry for this error
Gil
12:49, 06/10/22
Hi Gil,
Thanks for getting in touch!
If you need help with an order, just drop us a line at support@itison.com directly and we'll be happy to lend a hand.
I hope this helps!
Gillian, itison Customer Support, 13:59, 06/10/22
Hi, does this voucher include Saturday the 17th December.
Rachael, 13:25, 25/10/22
Hi Rachael,
Thanks for getting in touch.
I'm afraid Saturday 17th December is an excluded date for this particular deal.
I hope this answers your question though,
Lucy, itison Customer Support, 13:34, 25/10/22
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Voucher is valid from Mon 22 Aug 2022 until Fri 31 Mar 2023, 7 days; subject to availability.
Excludes 1-10, 16-17, 22-24 Sep, 1, 3, 7-8, 29 Oct, 4, 9-10, 16-17, 24-26, 30-31 Dec 2022, 1 Jan, 10-11, 14 Feb & 10-12 Mar 2023.
A supplementary charge of £20 is required for Friday stays and £40 for Saturday stays; payable directly.
Voucher must be booked by Tue 28 Feb 2023 (we don’t want you to miss out!).
Online bookings only.
You risk forfeiting your voucher if you cancel within 48 hours of your booking.
Multiple voucher purchases permitted. Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 3pm, check-out 11am.
Classic double or twin room available.
Rooms can be upgraded for a supplementary charge; please discuss with and pay directly.
Stay can be extended by a night for a supplementary charge; please discuss directly.
Options 2 and 3: Includes a £20pp dinner allowance to use on the main menu; subject to change. Vegetarian, vegan, gluten / wheat / dairy free options are available. Please advise hotel when booking. Dinner allowance must be used in full; no change will be given. 2 night stay: dinner is on the first night only.
Includes a bottle of wine in the room on arrival. Alcohol cannot be replaced with a soft drink.
Max of 2 children permitted aged 12 and under; an upgrade to a family room is required for a supplementary charge of £40prpn including breakfast; subject to availability and payable direct.
No pets permitted.
Wheelchair access available.
Advanced booking required or risk forfeiting your voucher.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.