Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Can I book on my own for the offers or do two people need to book ? Thank you
19:04, 26/08/22
Hi there,
Thanks for getting in touch!
Whilst most of our vouchers are for two people, you're welcome to contact Colonsay Hotel directly on 01951 200316 to discuss the possibility of using this voucher for single occupancy and they'll be happy to advise.
Just keep in mind that no further discount can be applied.
I hope this helps!
Wallis, itison Customer Support, 11:05, 27/08/22
Hi
I’ve checked the ferry timetable and it only goes 3-4 times weekly from November to March. How possible is it then to do a 1 or 2 night stay ?
12:36, 28/08/22
Hi there,
Thanks for getting in touch!
To discuss local ferries please contact Colonsay Hotel directly, on 01951 200316, and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 08:41, 29/08/22
Can I check availability before I book this deal? I have contacted hotel but weren’t able to advise as only only so many vouchers per day to be used. Thanks ?
Bridget, 12:44, 07/10/22
Hi Bridget,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Lucy, itison Customer Support, 14:05, 07/10/22
My wife and I are interested in booking this deal but you state there's no pets permitted although the hotel website says they do allow 1 well behaved pet in two of their bedrooms.
Could you clarify this please because we won't book any deal that isn't dog friendly. For the record our dog is very small and quiet - she's a cross between a Miniature Schnauzer & Jack Russell.
10:03, 25/01/23
My wife and I are interested in booking this deal but you state there's no pets permitted although the hotel website says they do allow 1 well behaved pet in two of their bedrooms.
Could you clarify this please because we won't book any deal that isn't dog friendly. For the record our dog is very small and quiet - she's a cross between a Miniature Schnauzer & Jack Russell.
10:04, 30/01/23
Hi there,
Thanks for getting in touch!
I'm afraid dogs aren't permitted with this deal.
I hope this answers your question though.
Caitlin, itison Customer Support, 10:23, 30/01/23