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Where is the promotion code found? I’ve never used this site before.
Thanks Donna
21:01, 18/10/22
Hi Donna,
Thanks for getting in touch!
The promotional code field is to enter itison gift cards or credit codes, or for when we issue promotional discount codes.
I'm happy to let you know you can by-pass this field if you don't have one of the above, and should be able to complete your order.
I hope this helps!
Wallis, itison Customer Support, 09:16, 19/10/22
When does this expire?
Margaret, 12:10, 22/02/23
Hi Margaret,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used until Wednesday 31st May 2023; subject to availability.
I hope this helps!
Fiona, itison Customer Support, 12:37, 22/02/23
Hi, can I ask how we would book this through the Loch Katrine website? Do you just select the cruise for the day and for number of people on your itison voucher and add the voucher code in the promo field? Nothing is said about lunch on the website either?
Euan
18:37, 26/02/23
Hi Euan,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
For this deal, I can confirm bookings must be made via phone
I hope this helps!
Hannah, itison Customer Support, 08:29, 27/02/23
Hi. I know dogs are allowed on the cruise, but are they allowed in the cafe?
Also, do you book the lunch when booking the cruise (once voucher is purchased!).
Thank you!
Eilidh, 22:43, 02/03/23
Hi Eilidh,
Thanks for getting in touch!
To check if dogs are permitted in the cafe before buying a voucher, please contact Loch Katrine directly on 01877 376315 and they'll be happy to advise.
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
I hope this helps!
Caitlin, itison Customer Support, 09:09, 03/03/23
Hi we’re a family of 5 so would I buy one adult with 2 children ticket then phone direct and get another child supplementary price 10.50 book that at same time ?
Thanks
Anna, 10:04, 11/03/23
Hi Anna,
Thanks for getting in touch!
I'm happy to confirm that a family ticket is valid for two adults & one child or two adults & two children; aged 5-16 years. You can add additional children to your booking which will be charged at £10.50 per head including lunch; payable directly.
I hope this helps!
Caitlin, itison Customer Support, 11:06, 11/03/23
Hi
Are dogs permitted on the cruise with the humans?
Regards
Eileen
Eileen, 11:28, 19/03/23
Hi Eileen,
Thanks for getting in touch!
To discuss the possibility of bringing your dog please contact Loch Katrine directly on 01877 376315 and they'll be happy to advise.
I hope this helps in the meantime!
Hannah, itison Customer Support, 11:33, 19/03/23