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Which area are the platinum seats?
08:51, 31/05/22
Hi there,
Thanks for getting in touch!
As seats are available in various sections of the theatre and issued on a first come, first served basis, I'm afraid I can't say in advance exactly which section you'll be seated in. Your exact seats will instead be confirmed when you book, however platinum seats have the clearest view of the stage.
I hope this helps!
Caitlin, itison Customer Support, 12:09, 31/05/22
Hi, what is the position for a wheelchair user and carer - what ticket/s do I purchase, please?
Thank you.
08:32, 03/06/22
Hi there,
Thanks for getting in touch!
Once you've purchased your tickets, please contact Caledonian Stadium directly and they'll be happy to accommodate wheelchair access.
I hope this helps!
Fiona, itison Customer Support, 09:53, 03/06/22
Would like to buy 2 platinum seated tickets. Can you tell me if we shall be seated together?
17:58, 07/06/22
Hi there,
Thanks for getting in touch!
As seats are available in various sections of the theatre and issued on a first come, first served basis, I'm afraid I can't say in advance exactly which section you'll be seated in. Your exact seats will instead be confirmed when you book.
I hope this helps!
Caitlin, itison Customer Support, 09:23, 08/06/22
Hi there,
I do not mind which section we are seated in but can we be guaranteed to sit together, the two of us? Once I purchase the tickets from you do you allocate the seating when I go online to make the booking? Is there a link sent to do this once I make the purchase please?
amanda, 11:17, 09/06/22
Hi Amanda,
Thanks for getting in touch!
Once you've bought this ticket you'll receive your unique tickets, with a link to book your seats online.
It's usually only difficult to book seats together if you're part of a larger group.
I hope this helps!
Courtney, itison Customer Support, 12:17, 09/06/22
Thank you
amanda, 13:46, 09/06/22
Hi.
I booked and paid for 3 silver tickets for this concert via your site last week.
I just received my tickets and the artists name is not spelt correctly on the ticket , and I am concerned about that?
The artists name is spelt Andre Bocelli and not Andrea?
How do I confirm these tickets are authentic please?
Thanks, lorraine
21:41, 17/06/22
Hi Lorraine,
Thanks for getting in touch!
I can confirm the tickets are sent straight from Ticket Zone and are authentic.
I hope this answers your question.
Fiona, itison Customer Support, 09:11, 18/06/22
Once again. You need to answer where the platinum seats are. It’s not fair to pay then find they are no good. Seat should be stated before purchase. As they’re cheaper on here than official site I’m thinking not the best ones. I want a decent one as it’s weird you cannot say where.
22:12, 17/06/22
Hi there,
Thanks for getting in touch!
As seats are available in various sections of the theatre and issued on a first come, first served basis, I'm afraid I can't say in advance exactly which section you'll be seated in, however I can confirm Platinum seats are the closest proximity to the stage. Your exact seats will instead be confirmed when you book.
I hope this answers your question.
Fiona, itison Customer Support, 09:13, 18/06/22
What’s the difference between gold & silver tickets ?
22:27, 17/06/22
Hi there,
Thanks for getting in touch!
I can confirm Platinum seats are the closest proximity to the stage, then Gold, Silver and Bronze. Your exact seats will instead be confirmed when you book.
I hope this answers your question.
Fiona, itison Customer Support, 09:14, 18/06/22