Small print

• Nov - Dec stays: 
• Voucher is valid from Sun 30 Oct 2022 until Thu 22 Dec 2022, Wed - Sat; subject to availability.
• Excludes 17 Dec 2022 and Sun - Tue throughout Nov & Dec. 
• Voucher must be booked by Mon 5 Dec  2022 (we don’t want you to miss out!). 
• Jan - Mar stays: 
• Voucher is valid from Tue 3 Jan 2023 until Fri 31 Mar 2023, valid Jan Wed-Sat and Feb-Mar valid 7 days; subject to availability.
• Excludes 10-11 and 17-18 Feb 2023.
• Voucher must be booked by Wed 1 Mar 2023 we don’t want you to miss out!). 
• General: 
• A supplementary charge of £20 per night is required for Friday and Saturday stays; payable directly.
• You risk forfeiting your voucher if you cancel within 24 hours of your booking.
• Email bookings only.
• Multiple voucher purchases permitted.
• Multiple vouchers can be used on consecutive nights; subject to availability.
• Check-in 3pm, check-out 11am. 
• Standard double or twin room available.
• Rooms can be upgraded or extended for a supplementary charge; subject to availability; please discuss directly.
• Includes a bottle of Prosecco in the room on arrival. Alcohol cannot be replaced with a soft drink.
• Activity options: Includes a choice of activity each choosing from indoor court hire (1hr). climbing & traversing wall (1hr) or mountain bike hire (half day). Under 16s must be accompanied by an adult. Activities must be pre-booked to avoid disappointment. Activity can be upgraded to electric bike hire for a supplementary charge of £10pp; payable directly.
• Max of 2 children permitted; ages 5 and under stay free of charge including breakfast, ages 6 - 15 require a supplementary charge of £20 staying on a BB basis with all other meals paid for as taken. Requires an upgrade to a family room (sleeps 2 adults, 2 children) for a supplementary charge of £20; payable directly. Ages 16 and over are classed as adults.
• Dogs are permitted in limited number of pet friendly rooms for a supplementary charge of £20 per night; please discuss with and pay directly to the hotel.
• Wheelchair access available.
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.