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Can I use this in a Saturday or Sunday
Audrey, 21:59, 30/10/20
Hi Audrey,
Thanks for getting in touch!
I can confirm this voucher is valid from Fri 18 Dec 2020 until Wed 31 Mar 2021, valid 7 days a week; subject to availability.
I hope this helps!
Rachael, itison Customer Support, 11:01, 31/10/20
Ow much extra to upgrade to the lounge access ?
Andy, 15:15, 01/11/20
Hi Andy,
Thanks for getting in touch!
I can confirm option two is £129 for an overnight stay for two in an executive room with breakfast, complimentary mini-bar and late check-out plus lounge access inclusive of alcoholic drinks and snacks.
I hope this helps!
Jen, itison Customer Support, 18:08, 01/11/20
Good afternoon,
I just wanted to check if we book this and it doesn’t happen due to covid would it be refundable
Kelly, 14:15, 14/11/20
Hi Kelly,
Thanks for getting in touch!
For information about their Covid-19 cancellation policy, please contact Carlton George Hotel directly on 0141 353 63 73 and they'll be happy to discuss.
I hope this helps.
Courtney, itison Customer Support, 08:37, 16/11/20
If travel restrictions and lockdowns still on by the end of March can i get an extension or money back?
Jill, 19:41, 27/12/20
Hi Jill,
Thanks for getting in touch!
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
- A business closes or is unable to fulfil your voucher
- You’re unable to use your voucher because of travel restrictions or isolating
- You’ve gifted a voucher that the recipient is unable to use for the above reasons
You can find out more about itison credit, including terms of use, with our helpful guide to itison credit.
I hope this helps!
Wallis, itison Customer Support, 09:07, 29/12/20
Hi I have credits on my account from previous orders can you tell me how I pay fir my voucher with the credits
As I can’t see the credits anywhere
Eliza
Eliza, 13:32, 25/02/21
Hi Eliza,
Thanks for getting in touch!
To apply this at our checkout, just head to itison.com. Once you’ve found the deal you’d like, select Buy Now. You can then Add a Gift Card or Promo Code after confirming how many vouchers you'd like to buy.
You might find your code comes up automatically and you can select Use This Code. Otherwise, just type it in as it shows - CODE_CODE - and select Enter Code. Your order total will update and you can continue to the payment section.
I hope this helps.
Rachael, itison Customer Support, 13:48, 25/02/21
Interested in this offer. There appears to be no additional supplement for specific nights. Is that correct? What happens if circumstances with covid mean that the voucher cannot be used? Would it be extended our refunded?
john, 23:01, 11/03/21
Hi John,
Thanks for getting in touch!
I can confirm voucher can be used 7 days a week, and supplements aren't required for weekend stays.
For information about our Covid-19 Guarantee just visit https://www.itison.com/guarantee.
I hope this helps.
Courtney, itison Customer Support, 09:39, 12/03/21
Hi,
Just wondering if it’s acceptable to purchase 2 vouchers to permit a Friday & Saturday night stay?
Thanks
Nicola
18:35, 15/03/21
Hi Nicola,
Thanks for getting in touch!
I'm happy to confirm multiple vouchers can be used on consecutive nights; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 08:25, 16/03/21
Is there any parking at the hotel , if not is there an overnight car park ?
Thanks Marie
Anne-Marie, 15:43, 19/03/21
Hi Anne-Marie,
Thanks for getting in touch!
I can confirm the hotel doesn't have its own car park, but they do have discounted agreements with the nearby Buchanan Galleries and NCP Car Parks. Both car parks can be reached with a 5 - 10 minute walk.
Youc an view more here https://www.carlton.nl/en/hotel-george-glasgow/contact.
I hope this helps!
Jen, itison Customer Support, 15:58, 19/03/21