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Hi
In light of new restrictions in Scotland. Can this and other deals be extended if restrictions carry on past end date of deal?
Kind Regards
Mrs Carolyn Wilson
11:40, 28/12/20
Hi Carolyn,
Thanks for getting in touch.
I can confirm this voucher is set to expire on the 31st of March 2021, and I can't guarantee it will be extended past this date.
You're welcome to view our Covid-19 Guarantee by visiting https://www.itison.com/guarantee.
I hope this helps!
Courtney, itison Customer Support, 09:34, 29/12/20
I want to buy this as a gift but of course restaurants are not open at the moment due to covid. Will the VALID date take this into account and be extended?
Sarah, 20:14, 11/02/21
Hi Sarah,
Thanks for getting in touch!
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
- A business closes or is unable to fulfil your voucher
- You’re unable to use your voucher because of travel restrictions or isolating
- You’ve gifted a voucher that the recipient is unable to use for the above reasons
You can find out more about itison credit, including terms of use, with our helpful guide to itison credit.
I hope this helps!
Wallis, itison Customer Support, 08:38, 12/02/21