Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Is it possible to exchange for an alternative treatment e.g. a hot stone massage instead of a facial or body massage?
thanks
Laura, 22:46, 13/05/22
Hi Laura,
Thanks for getting in touch!
I can confirm the treatments on offer are a facial, full body massage or elemis couture touch treatment and cannot be exchanged for alternative treatments.
I hope this answers your question though.
Fiona, itison Customer Support, 09:28, 14/05/22
Hi could I add lunch onto this deal on the day?
Klayre, 16:27, 09/06/22
Hi Klayre,
Thanks for getting in touch!
This deal doesn't include lunch, but you're welcome to add this to your visit at the time of booking; payable directly to Macdonald Inchyra Hotel.
I hope this helps!
Courtney, itison Customer Support, 16:43, 09/06/22
Is there an option to pay and adder for a Sunday?
12:00, 30/06/22
Hi there,
Thanks for getting in touch!
I'm afraid this voucher excludes Sundays.
I hope this answers your question though.
Wallis, itison Customer Support, 12:02, 30/06/22
Hello,
For how long does the voucher give access to the spa on the day please?
Thank you.
13:45, 30/06/22
Hi there,
Thanks for getting in touch!
Macdonald Inchyra Hotel and Spa have confirmed guests can use the Spa from 10am-6pm with a voucher.
I hope this helps!
Courtney, itison Customer Support, 10:23, 01/07/22
Hi
Are there any spa over night offers.? Or can you book the spas then book a room for an overnight stay ? Thanks
Karen
KAREN, 16:48, 03/07/22
Hi Karen,
Thanks for getting in touch!
I'm afraid we don't have any deals on for overnight stays for 2 at Macdonald Inchyra Hotel & Spa but you're welcome to purchase the deal for the spa and book directly with the hotel for an overnight stay, subject to availability.
I hope this helps!
Jen, itison Customer Support, 17:19, 03/07/22