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When is this available from??
Angela, 11:02, 18/03/22
Hi Angela,
Thanks for getting in touch!
I can confirm this offer is valid to use from the 1st of April until 30th June 2022; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 11:19, 18/03/22
I bought this today and they said the vouchers aren’t valid until April
Angela, 11:02, 18/03/22
Hi Angela,
Thanks for getting in touch!
I can confirm this offer is valid to use from the 1st of April until 30th June 2022; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 11:19, 18/03/22
Do you get tea/coffee as well as the glass of fizz with this deal?
Christine, 22:37, 18/03/22
Hi Christine,
Thanks for getting in touch!
I'm happy to let you know this voucher also includes your choice of tea or coffee.
I hope this helps!
Wallis, itison Customer Support, 11:23, 21/03/22
Since my lunch companion and I both drive, we would not wish to accept the glass of fizz each. Is it possible to choose the bottle of fizz to share, and receive it unopened, so that we can take it away?
Catherine, 09:52, 28/04/22
Hi Catherine,
Thanks for getting in touch!
To check the possibility of taking your prosecco away, rather than having it at the time of your booking, please contact The Fenwick Hotel directly on 01560 600 478 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 10:05, 28/04/22
How do I print the voucher?
12:32, 09/05/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know you don't need to print this voucher to hand over at the venue, as you can use your paperless voucher from your itison account on any mobile device. But, if it helps, you can print it from any device - perhaps a friend or family member's - by heading to https://www.itison.com/my/complete_orders.
I hope this answers your question!
Caitlin, itison Customer Support, 15:28, 09/05/22
How do I print voucher voucher aaand I would also like to cancel a second. Thanks Carla
17:51, 29/05/22
Hi Carla,
Thanks for getting in touch!
I'm happy to let you know you don't need to print this voucher to hand over at the venue, as you can use your paperless voucher from your itison account on any mobile device. But, if it helps, you can print it from any device - perhaps a friend or family member's - by heading to https://www.itison.com/my/complete_orders.
To cancel an unredeemed voucher, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this answers your questions!
Caitlin, itison Customer Support, 09:28, 30/05/22