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How much would it be for a 2 nights stay with upgraded room.
Thank you.
Brenda, 18:34, 02/11/20
Hi Brenda,
Thanks for getting in touch!
I can confirm voucher option 2 is £119 instead of £230 for a 2-night stay for two with a bottle of Prosecco on arrival and breakfast at Atholl Arms Hotel.
I hope this helps!
Rachael, itison Customer Support, 09:21, 03/11/20
Are pets allowed
21:08, 03/11/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know up to 1 dog can stay for a supplement of £10 per pet per night; payable directly to the hotel.
I hope this helps!
Courtney, itison Customer Support, 09:24, 04/11/20
What do you mean by valid for 7 days ? Does it mean we have lock the dates within 7 days of purchase ??
21:46, 15/11/20
Hi there,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used 7 days a week until Wednesday 31st March 2021; subject to availability.
I hope this helps!
Wallis, itison Customer Support, 08:47, 16/11/20
What happens if the lockdown extends and the voucher cannot be used within the set dates - would the end date for the voucher be extended?
Jon, 15:41, 23/12/20
Hi Jon,
Thanks for getting in touch.
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
A business closes or is unable to fulfil your voucher
You’re unable to use your voucher because of travel restrictions or isolating
You’ve gifted a voucher that the recipient is unable to use for the above reasons
I hope this helps.
Rachael, itison Customer Support, 15:52, 23/12/20
Hi there, if I wanted to stay a Fri & Sat night, along with our 11 year old daughter & 1 well behaved dog, can you please advise the total supplement please over & above the £119 voucher? Many thanks, Julie
14:57, 31/01/21
Hi Julie,
Thanks for getting in touch!
To stay on a Friday (extra £20) and Saturday (extra £20) night, along with 1 dog (extra £10 per night), the total additional cost will be £60.
I hope this answers your question!
Gillian, itison Customer Support, 09:18, 01/02/21