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Is the dinner allowance £30 per person or total for the one night please?
Kind Regards
Shona, 09:17, 01/12/20
Hi Shona,
Thanks for getting in touch!
I can confirm options 2 & 3: Includes a £30 dinner allowance to use on the first night only between two people. Allowance must be used in full; no change will be given. Vegetarian options are available.
I hope this helps!
Rachael, itison Customer Support, 10:17, 01/12/20
Hi Rachael - I was going to ask the same as Shona. Does this offer entitle you to a different menu? Otherwise it doesn't seem to be an offer as you're paying £30 extra to include the meal anyway.
Caitlin, 08:45, 11/12/20
Hi Caitlin,
Thanks for getting in touch!
You are welcome to view the sample menu by heading to
https://www.itison.com/Aberdeen/deals/aviemore-stay-from-69, menu is subject to change.
I hope this helps!
Rachael, itison Customer Support, 09:51, 11/12/20
I agree- there would be no benefit to booking the one night with £30 dinner allowance?
17:54, 13/12/20
Hi in regards to Covid (uncertain changes all the time) if for any reason we are unable to travel or use the voucher in the time frame because of this would we be entitled to a refund or move to a future date? Thanks
09:05, 02/12/20
Hi there,
Thanks for getting in touch.
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
- A business closes or is unable to fulfil your voucher
- You’re unable to use your voucher because of travel restrictions or isolating
- You’ve gifted a voucher that the recipient is unable to use for the above reasons
You can find out more about itison credit, including terms of use, with our helpful guide to itison credit.
I hope this helps.
Rachael, itison Customer Support, 10:41, 02/12/20
Hi in regards to Covid (uncertain changes all the time) if for any reason we are unable to travel or use the voucher in the time frame because of this would we be entitled to a refund or move to a future date? Thanks
09:05, 02/12/20
Hi there,
Thanks for getting in touch.
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
- A business closes or is unable to fulfil your voucher
- You’re unable to use your voucher because of travel restrictions or isolating
- You’ve gifted a voucher that the recipient is unable to use for the above reasons
You can find out more about itison credit, including terms of use, with our helpful guide to itison credit.
I hope this helps.
Rachael, itison Customer Support, 10:41, 02/12/20
We have gift itison vouchers £50.00 £10.00 = total £60 but having trouble using them both as site only allows me to use one voucher ..can you assist me with booking please.
12:22, 14/12/20
Hi there,
Thanks for getting in touch.
I've emailed your directly to discuss this.
I hope this helps!
Jen, itison Customer Support, 12:50, 14/12/20
Are dogs allowed
Gav, 16:56, 20/01/21
Hi Gav,
Thanks for getting in touch!
I can confirm a maximum of 2 pets are permitted at a supplementary charge of £10 per pet per night which is payable directly to the hotel.
I hope this helps!
Jen, itison Customer Support, 17:09, 20/01/21