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It mentions in the first synopsis and then fine print you get a spa candle. Is this a take home gift? Thanks for clarification.
susan, 08:14, 07/12/20
Hi Susan,
Thanks for getting in touch.
I can confirm the spa candle is a take home gift.
I hope this helps!
Jen, itison Customer Support, 11:28, 07/12/20
Is the afternoon tea part for one or two people? It reads like a spa for one followed by a lonely G&T and lunch (which may appeal to some!). Thanks
15:08, 07/12/20
Is the afternoon tea part for 1 or 2 persons as I would buy this voucher for my partner and join her for afternoon G\T after her spa thanks
19:25, 07/12/20
Hi there,
Thanks for getting in touch!
I can confirm this deal is for one person.
Multiple voucher purchases permitted; max of 2 per person.
I hope this answers your query though.
Rachael, itison Customer Support, 09:49, 08/12/20
It's a good deal but surely you must understand that's a lonely afternoon tea for 1 person especially for people like us from outside glasgow area
18:32, 08/12/20
Hi there,
Thanks for getting in touch.
You're certainly welcome to have another guest book to join you for afternoon tea; payable directly to the Gin Spa.
I hope this helps.
Courtney, itison Customer Support, 10:04, 09/12/20
Main heading says voucher is valid Jan 2021- April 2021 but the small print says March-May 2021.
Please can you clarify the dates as I'm keen to book.
Malaika
Malaika, 12:34, 22/12/20
Hi Malaika,
Thanks for getting in touch!
I'm sorry for the confusion, but I can confirm vouchers are valid from Mon 1 Mar 2021 until Sun 30 May 2021; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 14:32, 22/12/20
Hi is this voucher for 1 person ?
Kerry, 22:48, 24/12/20
Hi Kerry,
Thanks for getting in touch.
I can confirm this deal is for one person but multiple voucher purchases are permitted with a max of 2 per person.
I hope this helps!
Jen, itison Customer Support, 09:38, 29/12/20
Hi there, I'm just wondering what the terms are regarding coronavirus for this deal? Glasgow is currently in tier 4 so if they don't reach a point where the gin spa could re-open before the voucher expires, what would happen? Thanks.
Rebecca, 15:28, 29/12/20
Hi Rebecca,
Thanks for getting in touch!
You're welcome to read our Covid-19 Guarantee by visiting https://www.itison.com/guarantee.
I hope this helps!
Courtney, itison Customer Support, 15:55, 29/12/20
Will the dates be extended if we are still in lockdown?
Moira, 10:01, 26/01/21
Hi Moira,
Thanks for getting in touch!
You can find out more about our Covid-19 guarantee at https://www.itison.com/guarantee.
I hope this helps!
Gillian, itison Customer Support, 10:03, 26/01/21
Is the spa taking bookings for the return in April 26th 2021?
Thanks
08:51, 04/04/21
Hi there,
Thanks for getting in touch.
I can confirm The Gin Spa will be reopening on May 1st and bookings are subject to availability.
I hope this helps!
Jen, itison Customer Support, 08:31, 05/04/21