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Hi, the Saturday option states 12 noon -12.30pm. Does that mean just 30 minutes per booking?
marion, 19:27, 07/12/22
Hi Marion,
Thanks for getting in touch!
I can confirm you can make a booking between 12noon - 12:30pm on Saturdays, and your table is required back after 1.5 hours.
I hope this helps!
Courtney, itison Customer Support, 07:52, 08/12/22
I got this voucher as a Christmas gift, would it be possible to use it at Cafe Andalus in the city centre. We don't stay local, it means 2 trains to get there. Thanks Anne.
14:37, 07/01/23
Hi Anne,
Thanks for getting in touch.
I'm afraid we can't exchange vouchers and they are for the the location stated on the voucher only.
I'm really sorry for the disappointment this will cause, but I hope this answers your question.
Rachael, itison Customer Support, 15:42, 07/01/23
Hi I booked through the itison conformation mail and my table has been booked for 4.45 pm on a Friday but I have just noticed it says tables are only up until 2.45pm on a Friday??????
18:56, 25/01/23
Hi there,
Thanks for getting in touch.
I can confirm this deal is only valid to use 12noon - 2:45pm on Fridays.
You're welcome to contact Café Andaluz West End directly to ensure you can use your voucher at your booking and they'll be happy to advise.
I hope this helps!
Lucy, itison Customer Support, 08:08, 26/01/23
Hi I booked through the itison conformation mail and my table has been booked for 4.45 pm on a Friday but I have just noticed it says tables are only up until 2.45pm on a Friday??????
18:57, 25/01/23
Hi there,
Thanks for getting in touch.
I can confirm this deal is only valid to use 12noon - 2:45pm on Fridays.
You're welcome to contact Café Andaluz West End directly to ensure you can use your voucher at your booking and they'll be happy to advise.
I hope this helps!
Lucy, itison Customer Support, 08:09, 26/01/23
hi there i have a voucher to use and wish to book it for two tonight. However i cant seem to be able to redeem it despite following the instructions. can you help.?
voucher number
09:22, 06/02/23
Hi there,
Thanks for getting in touch!
You should be able to go ahead and make a booking by following the link in the How To Book section of your voucher.
If you're still having trouble with this please contact our Support team, at support@itison.com or on 0141 223 8843, and they'll be happy to lend a hand.
I hope this helps!
Courtney, itison Customer Support, 09:29, 06/02/23