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I purchased this voucher and was told I could no longer use it. And now I see it’s o. Till end of jan 2021
15:20, 05/11/20
Hi there,
Thanks for getting in touch.
I can confirm a previous offer for Central Therapy had expired, and this is a separate new deal valid from 2 Nov 2020 until 30 Jan 2021.
I hope this clears things up.
Courtney, itison Customer Support, 16:55, 05/11/20
I still can not get a hold of it is on to get a credit. I emailed your company and got a really rude reply. We are in a middle of a pandemic and I had only just purchased the voucher and who ever emailed me back was really rude
17:02, 05/11/20
Hi there,
Thanks for getting in touch.
I've had a look at your emails and it seems our team hasn't responded to your emails quite yet, so I'm not too sure which reply you're referring to.
I'm sorry for the delay in our response, but I'll be sure to highlight this to our Customer Support team and ask that someone responds soon.
I hope this helps.
Courtney, itison Customer Support, 18:24, 05/11/20
I only purchased this voucher on the 30th sep and still waiting on a response. I have emailed it is on 4 times
17:03, 05/11/20
Due to the current restrictions this voucher cannot be used until after the 11th December? Will it be extended to feb then?
07:34, 30/11/20
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid until Saturday 30th January 2021.
I hope this helps answer your question though.
Jen, itison Customer Support, 10:23, 30/11/20