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When is this deal valid until
19:54, 06/03/23
Hi there,
Thanks for getting in touch!
I'm happy to let you know this voucher can be used from Saturday the 1st of April until Friday the 30th of June 2023.
I hope this helps!
Wallis, itison Customer Support, 08:32, 07/03/23
How do I go about buying the deal for 5 people when it says max 4?
Sharon, 20:57, 07/03/23
Hi Sharon,
Thanks for getting in touch.
I can confirm this particular deal allows a maximum of 4 vouchers per table, with a maximum of 8 people per group.
I hope this helps!
Lucy, itison Customer Support, 08:10, 08/03/23
Can this be made vegetarian option
Gemma, 08:14, 18/03/23
Hi Gemma,
Thanks for getting in touch!
I'm happy to let you know vegetarian options are available. Just let the venue know your requirements when you make your booking.
I hope this helps!
Courtney, itison Customer Support, 09:45, 18/03/23
Thank you very much
Gemma, 18:07, 18/03/23
Can I buy this deal for 3
08:28, 18/03/23
Hi there,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Cup Tea Lounge directly to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 09:45, 18/03/23
Is there a Gluten Free option? Thanks
Jane, 11:39, 02/04/23
Hi Jane,
Thanks for getting in touch.
I'm happy to let you know gluten free options are available at Cup. Please advise restaurant at time of booking.
I hope this helps!
Lucy, itison Customer Support, 11:57, 02/04/23
Does the deal include gluten free option?
Thank
KARON, 15:47, 13/04/23
Hi Karon,
Thanks for getting in touch!
I'm happy to let you know gluten free options are available. Just let the venue know your requirements when you make your booking.
I hope this helps!
Caitlin, itison Customer Support, 16:25, 13/04/23
Not sure if my deal has gone through went to ok with bank then lost connection
Ena, 14:26, 09/05/23
Not sure my deal has gone ahead have had no details back since contacting my bank
Ena, 14:30, 09/05/23
Hi Ena,
Thanks for getting in touch, although I’m really sorry you’re having trouble placing your order.
I’ve had a look and I'm afraid your recent order attempt failed at the 3D Secure stage, which is sadly controlled by your bank. We sometimes find though that the problem isn't actually down to your bank, and it's instead a compatibility issue with your browser or device.
If you're still looking to order this deal, I’d suggest trying again on another computer or device. You’ll know straight away if the transaction goes through as you’ll see a page confirming your order has been successful.
If it helps at all, I'm happy to let you know we have an itison app for Apple devices which can be downloaded from the App Store for free. You might find you'll be able to sign in and view deals without any trouble there.
I hope this helps and just let me know if I can lend a hand with anything else!
Fiona, itison Customer Support, 14:42, 09/05/23
Can I check availability before I buy? There’s 6 of us for afternoon tea plus a child who’d probably order something else off the menu. We could do 20th or 21st May. Would that be possible?
23:05, 12/05/23
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 08:44, 13/05/23