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Hi there,
I was just wondering about this flight experience, would the experience include flying the plane or just a passenger watching?
Thanks!
Ellie, 16:38, 09/11/20
Hi Ellie,
Thanks for getting in touch!
I'm happy to confirm this voucher is for a piloted experience, and doesn't include flying the plane.
I hope this helps!
Wallis, itison Customer Support, 16:45, 09/11/20
The small print states "Excludes Sat - Thur." Does that mean it can only be booked for a Friday?
17:38, 12/11/20
Hi there,
Thanks for getting in touch!
I can confirm this deal is valid Fridays only between 9am - 5pm, subject to availability.
I hope this helps!
Jen, itison Customer Support, 17:57, 12/11/20
Wow, super impressed with your prompt reply and at this time of night! Thank you :)
18:05, 12/11/20
Is this a hands on experience as in does the voucher holder get to take the controls at some point.
Jennifer, 09:25, 13/11/20
Hi Jennifer,
Thanks for getting in touch!
I can confirm this voucher is for a piloted experience, and doesn't include flying the plane.
I hope this helps!
Courtney, itison Customer Support, 10:05, 13/11/20
Hi
If it’s for two can one of the passengers be under 16 (11 with another adult)
Thanks
11:32, 13/11/20
Hi there,
Thanks for getting in touch.
I can confirm this is valid for ages 16+.
However, I hope this helps answer your question.
Jen, itison Customer Support, 12:25, 13/11/20
Hi is the plane a 4 seater will it be the pilot my husband and I just the 3 of us thankyou
yvonne, 15:47, 18/11/20
I am trying to buy the £75 perth airport flying offer but cant get passed the “ i am not a robot” stage as it just keeps spinning when clicked.
09:08, 27/11/20
Hi there,
Thanks for getting in touch - I'm really sorry to hear this.
It sounds like a setting in your current browser might be stopping this section from proceeding.
Can I ask if you're able to perhaps try signing in again using a different browser or device? Hopefully that does the trick if so.
I hope this helps!
Rachael, itison Customer Support, 10:01, 27/11/20
Hi there, was just wondering The Small Print states that the individual taking part on the experience needs to be 90kgs which works out roughly 14 stone. Is this correct and is there some wiggle room for this weight limit? This does not seem a particularly heavy weight.
17:10, 02/12/20
Hi there,
thanks for getting in touch!
I can confirm the max. weight is 90kgs per person.
I hope this answers your query though.
Rachael, itison Customer Support, 17:23, 02/12/20
So even someone just over 14 stone as in 14 and a half would not be allowed to use this voucher?
18:20, 02/12/20
Hi there,
Thanks for getting back in touch.
ACS Aviation Perth has advised the max. weight is 90kgs per person. If you'd like to discuss this further, you're welcome to contact them directly on 01738 550 003, and they'll be happy to advise.
I hope this helps.
Courtney, itison Customer Support, 18:31, 02/12/20
Hello how long will this voucher be available on itison?
Tisha, 22:11, 03/12/20
Hi Tisha,
Thanks for getting in touch!
I'm happy to let you know this deal should be available for at least the next month or so, but we can't guarantee it won't sell out before then.
I hope this helps!
Wallis, itison Customer Support, 09:19, 04/12/20
Is there a height limit?
Tisha, 02:45, 09/01/21
Hi Tisha,
Thanks for getting in touch!
ACS Aviation has confirmed there are no height restrictions for the introductory flying experiences.
I hope this helps!
Courtney, itison Customer Support, 12:27, 11/01/21