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Hi.... what is the process once the voucher is bought.... delivery will be to Edinburgh ... £12.99 dely charge?
Tks.
Catherine, 14:28, 11/12/20
Hi Catherine,
Thanks for getting in touch!
Once you've bought this deal you'll receive a unique vouchers with full instructions on how to redeem your voucher code. When redeeming your voucher, you'll then be able to pay the £12.99 postage charge; directly to Jolly Gin & Craft.
I hope this helps!
Courtney, itison Customer Support, 14:43, 11/12/20
Hi, can these be delivered in Scotland by Christmas day? Thanks
Joanna, 21:12, 17/12/20
Hi Joanna,
Thanks for getting in touch!
I can confirm your order should take around 2 working days but these may be taking longer due to the current circumstances, so I can't guarantee it would make it to you for Christmas.
To discuss this further you're welcome to contact the team at Jolly Gin & Craft by calling 01324 629476 and they'll be happy to advise.
I hope this helps.
Jen, itison Customer Support, 08:57, 18/12/20
How do I pay for the delivery option?
03:53, 18/12/20
Hi there,
Thanks for getting in touch!
I can confirm after you've purchased, you'll be given an email address to contact and they'll advise on payment.
I hope this helps!
Jen, itison Customer Support, 09:00, 18/12/20
I paid for my delivery on the 28th Dec and I have still not received my goods, I have also contacted Jolly’s four times vis email and Facebook messenger asking when I should expect my goods and I am getting no response. What can I do now please?
Suzanne, 08:55, 17/01/21
Hi Suzanne,
Thanks for getting in touch, although I'm really sorry to hear this.
For help with a missing order, please get in touch with us at support@itison.com directly and we'll be happy to lend a hand!
Gillian, itison Customer Support, 08:17, 18/01/21