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Can I get a ticket for under 2 year old the day of the booking?
09:56, 15/09/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know under 2s are free of charge, and you can add a ticket to your order when you redeem your itison ticket online.
I hope this helps!
Wallis, itison Customer Support, 10:14, 15/09/22
Will you be doing the Halloween Encounter again this year for older children?
08:31, 18/09/22
Hi there,
Thanks for getting in touch!
I'm afraid we don't have any deals for The Loch Lomond Halloween Encounter at the moment. We've some great deals in the pipeline though - so I'm sure a similar deal will pop up soon!
I hope this answers your query.
Grace, itison Customer Support, 10:54, 19/09/22
I would like to buy this deal however I have an under 2 which is free? I don't see an option for this. I would be looking to buy 2 adults, 1 child with pumpkin plus and under 2.can you assist with this.
Barry, 08:46, 22/09/22
Hi Barry,
Thanks for getting in touch!
I'm happy to let you know under 2s are free of charge, and you can add a ticket to your order when you redeem your itison ticket online.
This means for your party you'll just need to buy a voucher for two adults and one child with optional pumpkin.
I hope this helps!
Courtney, itison Customer Support, 09:53, 22/09/22
Hi there are no times of dates to book, do you just turn up anytime and day
09:29, 03/10/22
Hi there,
Thanks for getting in touch!
I can confirm advanced booking is required. Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
I hope this helps!
Hannah, itison Customer Support, 09:43, 03/10/22
Where do you get the promotional code?
Amanda, 09:26, 17/10/22
Hi Amanda,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking. The voucher code that you receive will be used as the promotional code for Loch Lomond Faerie Trail's website.
I hope this helps!
Lucy, itison Customer Support, 09:45, 17/10/22
Hi can I change my booking to Sunday 30th please? Thank you
15:23, 23/10/22
Hi there,
Thanks for getting in touch!
We'd be happy to lend a hand if you just let us know your voucher code at support@itison.com.
Thanks in advance!
Hannah, itison Customer Support, 16:04, 23/10/22