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Are you able to buy two vouchers and use them for consecutive nights?
Pauline, 10:54, 16/04/21
Hi Pauline,
Thanks for getting in touch!
I'm afraid multiple vouchers sadly can't be used on consecutive nights for this deal.
I hope this answers your question though!
Gillian, itison Customer Support, 11:09, 16/04/21
Hi, can i use this for 2 adults and 2 children? I know there is an extra charge for a sofa bed but want sure if it was a single or double sofa bed? Thanks
Elisa, 19:52, 20/04/21
Hi Elisa,
Thanks for getting in touch!
To discuss how many children are allowed and how much the supplement is, please contact Mercure Edinburgh Haymarket Hotel directly by calling 01312970480 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 09:26, 21/04/21
Hi, I’m looking to use the welcomeback code and itison credit I have from a Covid cancelled trip but both don’t seem to work together. Can you help please?
Gabrielle, 14:43, 26/04/21
Hi Gabrielle,
Thanks for getting in touch.
I'm afraid this promotional code cannot be used with any other offer or credit attached to your itison account.
I hope this answers your question though.
Wallis, itison Customer Support, 15:38, 26/04/21
Is the offer available 13 & 14 August?
07:42, 29/04/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 09:30, 29/04/21
Can you confirm if the hotel has a car park and what the charge is to guests please?
MARYSIA, 10:12, 07/05/21
Hi Marysia,
Thanks for getting in touch!
You're welcome to contact Mercure Edinburgh Haymarket Hotel directly, by visiting https://all.accor.com/hotel/9448/index.en.shtml, to discuss local parking.
I hope this helps!
Courtney, itison Customer Support, 10:38, 07/05/21
Hi is parking available?
Lori, 17:16, 16/05/21
Hi Lori,
Thanks for getting in touch!
You're welcome to contact Mercure Edinburgh Haymarket Hotel directly, by visiting https://all.accor.com/hotel/9448/index.en.shtml, to discuss local parking.
I hope this helps!
Wallis, itison Customer Support, 08:52, 17/05/21
Can you use on a Sat?
19:29, 23/05/21
Hi there,
Thanks for getting in touch!
Yes, this voucher can be used on a Saturday, subject to availability.
I hope this helps!
Gillian, itison Customer Support, 09:41, 24/05/21
hi there just wondering if there is any availability for the 31st of may before i spend my voucher on the deal
18:50, 24/05/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 08:41, 25/05/21
Hi can you see the castle from the rooms
Paul, 07:20, 26/05/21
Hi Paul,
Thanks for getting in touch!
To check the room options available before buying a voucher, please contact Mercure Edinburgh Haymarket Hotel directly and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 08:41, 26/05/21
Hi how does the deal work? I understand I buy the voucher but when I go onto the Mercure website to book how do I know which type of room to book and how to let them know it’s a voucher including breakfast etc?
09:47, 26/07/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher and the link will ensure you book the right thing.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 10:22, 26/07/21