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Good morning
A friend and I were planning on visiting the Red Deer Centre on Sunday 20th September so I have been considering buying this voucher.
However upon reading the small print I have noticed that it looks like this voucher is only valid from 1st November onwards.
Could I please check if this is the case and confirm that this voucher would not be accepted at the Centre were we to visit on 20th September?
Many thanks
Kelly McLeary
Kelly, 10:50, 11/09/20
Hi Kelly,
Thanks for getting in touch!
I'm afraid this voucher is only valid to use from Sunday the 1st of November 2020, and can't be used before this date.
I hope this answers your question though.
Wallis, itison Customer Support, 11:21, 11/09/20
Hiya, does this include the close up experience/ feeding of red deer in the red deer barn?
11:24, 09/11/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know you'll have access to The Red Deer Barn, where you can stroke, feed and photograph the deer in the company of a knowledgeable Safari Ranger who will tell you about their fascinating life cycle, likes, dislikes, habits and personalities.
I hope this helps!
Courtney, itison Customer Support, 11:51, 09/11/20
Do we need to pay extra for the Santa experience?
Claire, 19:14, 29/11/20
Hi Claire,
Thanks for getting in touch!
I can confirm this deal doesn't include a Santa experience.
I hope this helps answer your question though.
Jen, itison Customer Support, 10:15, 30/11/20
Hi there If I buy the first option for two. Would this include me and my partner then my son who is 2 as it says children under 4 are free.
Thanks Kaylie
Kaylie, 23:47, 29/11/20
Hi Kaylie,
Thanks for getting touch!
I can confirm a voucher for two people will be suitable as under 4's are free of charge.
I hope this helps!
Jen, itison Customer Support, 10:22, 30/11/20
Hi there If I buy the first option for two. Would this include me and my partner then my son who is 2 as it says children under 4 are free.
Thanks Kaylie
Kaylie, 23:47, 29/11/20
Hi Kaylie,
Thanks for getting touch!
I can confirm a voucher for two people will be suitable as under 4's are free of charge.
I hope this helps!
Jen, itison Customer Support, 10:22, 30/11/20
Hi, Is The deer centre closed just now because of COVID and if so when do you plan to reopen - if voucher only valid til March 21 would it be extended if still closed then.
12:59, 03/12/20
Hi there,
Thanks for getting in touch!
I'm afraid the expiry date of this voucher won't be extended, but I'm happy to let you Red Deer Centre is currently open.
I hope this helps!
Gillian, itison Customer Support, 14:13, 03/12/20
Hi i was just want to know ive got 3 kids 5 year 2 year and 4 month so which ticket should i get
10:05, 17/12/20
Hi there,
Thanks for getting in touch.
I can confirm under 4's go free of charge and don't require tickets. Option 1 is for a ticket for two which would be ok for you and your 5 year old.
I hope this helps!
Jen, itison Customer Support, 10:51, 17/12/20
Hi
Is deer centre open ?
arlene, 08:36, 18/02/21
Hi Arlene,
Thanks for getting in touch.
To check is Red Deer Centre is open due to current guidelines, you're welcome to contact Highland Safaris and Red Deer Centre by calling 01887 820071 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 10:02, 18/02/21
Hi. Is the red deer centre open just now?
Caroline, 15:05, 13/03/21
Hi Caroline,
Thanks for getting in touch.
To check if the Red Deer Centre is open due to current guidelines, you're welcome to contact Highland Safaris and Red Deer Centre by calling 01887 820071 and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 08:50, 15/03/21
Can I please ask why your advertisement says from £7pp when I can’t find one of those tickets. I am looking to get entry for 5 people and would have to buy 3x£18 tickets or 1x£28 family plus 1x£18 I find this very misleading.
11:52, 03/04/21
Hi there,
Thanks for getting in touch.
I'm happy to confirm our voucher for entry for 2 people is priced at £14 and is therefore £7 per person.
I hope this helps!
Wallis, itison Customer Support, 12:16, 03/04/21