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Will the voucher be extended if covid restrictions mean that it cannot be used in the stated time period?
19:37, 27/12/20
Hi there,
Thanks for getting in touch!
You can find out more about our Covid-19 guarantee at https://www.itison.com/pages/guarantee.
With our guarantee, we'll be happy to issue itison credit for the full value of your voucher if:
- A business closes or is unable to fulfil your voucher
- You’re unable to use your voucher because of travel restrictions or isolating
- You’ve gifted a voucher that the recipient is unable to use for the above reasons
You can find out more about itison credit, including terms of use, with our helpful guide to itison credit.
I hope this helps!
Wallis, itison Customer Support, 09:08, 29/12/20
What is the original price
Aileen, 17:40, 17/01/21
Hi there,
Thanks for getting in touch!
Two signature short stacks would usually cost £23.
I hope this helps!
Gillian, itison Customer Support, 08:11, 18/01/21
Hi, do you have gluten free.
Many thanks.
Joanne, 12:13, 27/03/21
Hi Joanne,
Thanks for getting in touch!
I'm happy to let you know gluten free options are available. Just let the venue know your requirements when you make your booking.
I hope this helps!
Gillian, itison Customer Support, 08:53, 29/03/21
Does this deal still allow for the a kid to eat free also?
Jacqui, 09:29, 12/05/21
Hi Jacqui,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Stack and Still Glasgow Fort directly on 0141 483 6485 to discuss the possibility and cost of adding a child to your booking and they'll be happy to advise.
I hope this helps!
Wallis, itison Customer Support, 09:55, 12/05/21
Is this stack and still voucher ok to use at weekend it’s just not very clear on line
15:33, 09/06/21
Hi there,
Thanks for getting in touch!
I'm afraid these vouchers do exclude all Saturdays and Sundays.
I hope this answers your question though.
Gillian, itison Customer Support, 15:39, 09/06/21
I have voucher for fort glasgow stack and still can I change to silver burn as want to buy another so 4 can go and fort sold out
julieanne, 13:07, 18/06/21
Hi Julieanne,
Thanks for getting in touch!
I'm really sorry, but we sadly can't exchange vouchers.
I hope this answers your question though!
Gillian, itison Customer Support, 13:44, 18/06/21
Hi there trying to buy the stack and still deal it is not saying I've missed it or sold out. Just no option to buy?
Thanks
13:07, 20/07/21
Hi there,
Thanks for getting in touch!
I'm afraid this deal has sold out and we're unable to sell any more vouchers at the moment. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Gillian, itison Customer Support, 13:58, 20/07/21