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What date is this ? Thanks
08:30, 01/09/22
Hi there,
Thanks for getting in touch!
This event takes places on Sunday 26th March 2023 at 1pm and doors open at 11.30am.
I hope this helps!
Lucy, itison Customer Support, 16:56, 01/09/22
Hi what is the advance ticket collection. i clicked on it and its asking 7 secuirty code questions.
julie, 16:11, 01/09/22
Hi Julie,
Thanks for getting in touch, although I'm sorry for the delay in our reply.
If you're still having trouble redeeming your itison tickets, please email us at support@itison.com and we'll pick this up asap.
I hope this helps in the meantime!
Wallis, itison Customer Support, 12:55, 10/09/22
Could you tell me what section band B seating comes under
20:26, 21/11/22
Hi there,
Thanks for getting in touch!
I'm happy to confirm that Band B seating is situated in the upper tier. I'm afraid I can't say in advance exactly which section you'll be seated in. Your exact seats will instead be confirmed when you book.
I hope this helps!
Grace, itison Customer Support, 09:19, 22/11/22
Can you tell me how to get tickets at ringside
19:53, 29/11/22
Hi there,
Thanks for getting in touch!
I'm afraid this particular deal only includes upper tier seating (Band B).
I hope this answers your question though,
Lucy, itison Customer Support, 09:23, 30/11/22
Are under under 5s free?
21:52, 27/12/22
Hi there,
Thanks for getting in touch.
I'm happy to confirm that this is suitable for all ages, and children under 16 years old will require a Child ticket.
I hope this helps!
Caitlin, itison Customer Support, 08:23, 28/12/22
How do I find out what seats I have been allocated ? Do I not find out until the day when I collect my tickets ? I have completed the redemption form but am none the wiser!
Karen, 00:43, 16/02/23
Hi Karen,
Thanks for getting in touch!
Please follow the 'How to Book' section of your voucher for ticket registration. Your tickets will then be available to pick up on the day of the event.
I hope this helps!
Fiona, itison Customer Support, 08:47, 16/02/23
Hi so I did that and it asked me to input a security code so I assumed that was my ticket code and put that in. A copy of what I completed was then emailed to me but no information on my seats?
Karen, 09:43, 16/02/23
Hi Karen,
Thanks for getting in touch!
I can confirm once you have registered your tickets, tickets can be collected from the venue box office on the day; your voucher and ID is required.
If you have any other queries regarding your voucher, please email us at support@itison.com and we'll be happy to advise.
I hope this helps!
Lucy, itison Customer Support, 10:11, 16/02/23
Can I collect my tickets the day before the event to save time on the day ?
Karen, 00:44, 16/02/23
Hi Karen,
Thanks for getting in touch!
I'm afraid tickets can only be collected on the day.
Fiona, itison Customer Support, 08:47, 16/02/23