Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
I asked a question which Lucy responded to- where has it gone? I am still waiting for an answer, I need someone to make contact and let me know my options!
Maria, 00:01, 10/02/23
Thanks for getting in touch.
I've replied to your email just now, but if I can lend a hand with anything else just let me know by reply.
Wallis, itison Customer Support, 09:07, 10/02/23
Hi is your chicken halal or could order halal chicken for the menu option
asma, 17:30, 16/02/23
Thanks for getting in touch!
To discuss any dietary requirements before buying a voucher, please contact Fisher's Hotel directly on 01796 472000 and they'll be happy to advise.
I hope this helps!
Caitlin, itison Customer Support, 09:22, 17/02/23
I have been trying to purchase the above without success.
I have ordered countless deal from you without issues.
I want to book for 7 April 2 people, twin room.
I need to get this confirmed quickly please
Irene, 11:38, 17/02/23
Thanks for getting in touch, although I’m really sorry you’re having trouble placing your order.
I’ve had a look and I'm afraid your recent order attempt failed at the 3D Secure stage, which is sadly controlled by your bank. We sometimes find though that the problem isn't actually down to your bank, and it's instead a compatibility issue with your browser or device.
If you're still looking to order this deal, I’d suggest trying again on another computer or device. You’ll know straight away if the transaction goes through as you’ll see a page confirming your order has been successful.
I hope this helps and just let me know if I can lend a hand with anything else!
Courtney, itison Customer Support, 11:43, 17/02/23