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We have 2 vouchers for the Ideal Home Show & Eat & Drink Festival which was
originally scheduled for June 13th 2020. This event was cancelled due to the Covid outbreak. Are these tickets still valid for this years event and would we be able to use them on the Saturday as we cannot come on a weekday ?
Mr., 09:52, 10/02/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know your previous tickets are still valid to use for this event on the 27th of May 2022.
I've re-sent your updated tickets to you by email, and you can also view these by heading to itison.com/my/complete_orders/.
I hope this helps!
Wallis, itison Customer Support, 11:13, 10/02/22
The advert says October but now says May. which is correct?
Julie, 13:22, 12/02/22
Hi Julie,
Thanks for getting in touch!
I'm afraid this is an older deal that has ended, but we've some great deals in the pipeline - I'm sure a similar event will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Wallis, itison Customer Support, 13:29, 12/02/22
Hi, I am wondering is this offer meaning entry for two people to both events The Ideal Home Show & Eat & Drink Festival or is it entry for one person for the two events. Its a bit confusing. I am thinking of going along with a friend so would I need to buy two vouchers for two people?
Kayleigh, 20:21, 14/02/22
Hi Kayleigh,
Thanks for getting in touch!
I'm happy to let you know this deal is for 2 guests to attend both The Ideal Home Show Scotland and Eat & Drink Festival.
I hope this helps!
Fiona, itison Customer Support, 10:00, 15/02/22
Hi,
I would like to clarify re advance ticket collection. If you purchase can you take the voucher on the day requested you wish to attend the event and collect ticket or do you have to collect prior to attending the event?
Thank you
Elma
Elma, 17:03, 14/03/22
Hi Elma,
Thanks for getting in touch!
I can confirm you'll be able to collect your ticket from the box office on the date of your event prior to entry.
I hope this helps!
Courtney, itison Customer Support, 17:30, 14/03/22
Hi Elma,
Thanks for getting in touch!
I can confirm you'll be able to collect your ticket from the box office on the date of your event prior to entry.
I hope this helps!
Courtney, itison Customer Support, 17:30, 14/03/22
If i buy ticket for Ideal Home show for friday but cant make it can i use them on sunday
Jean, 14:34, 22/03/22
Hi Jean,
Thanks for getting in touch!
I can confirm tickets can only be used on the date they're purchased for.
Just be sure to select Sunday before visiting the checkout, and you'll then have tickets for the correct date.
I hope this helps!
Courtney, itison Customer Support, 15:02, 22/03/22
I have already purchased tickets for this event 2 years ago and was informed by Itison that my tickets were emailed but I still haven't received them yet. Thanks
20:18, 26/04/22
Hi there,
Thanks for getting in touch!
I’ve re-sent your tickets to you by email, and they should be with you in a couple of minutes. If they don’t seem to come through, I’d suggest checking your junk or spam folder in case they've been filtered there.
You can also view your tickets at any time by heading to itison.com/my/complete_orders/.
I hope this helps!
Wallis, itison Customer Support, 09:11, 27/04/22
Is a printed voucher required when attending the show, I have bar code on my phone is this enough to attend the show
pat, 08:49, 24/05/22
Hi Pat,
Thanks for getting in touch!
Your voucher must be printed for redemption; please print your voucher and take it along with you to avoid disappointment.
I hope this helps!
Caitlin, itison Customer Support, 09:49, 24/05/22