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Will seats be allocated together?
18:16, 14/02/20
Hi there,
Thanks for getting in touch!
As seats are only allocated on the day of the performance I'm afraid we can't make any guarantees here, but the venue will try to seat you together and this isn't generally a problem.
I hope this heps!
Gillian, itison Customer Support, 09:29, 15/02/20
Ok l will get in touch with the venue if you could give me the telephone number cheers
Sandra, 21:12, 19/03/21
Hi Sandra,
Thanks for getting back in touch.
You can reach Glasgow Royal Concert Hall on 0141 353 8000, but as the venue is likely closed just now due to Covid-19 restrictions, we'd instead recommend emailing them at info@glasgowlife.org.uk.
I hope this helps!
Courtney, itison Customer Support, 09:45, 22/03/21
What if you turn up on a night and there is no seats left we have to travel 50 miles
Agnes, 09:07, 28/02/20
Hi Agnes,
Thanks for getting in touch!
I can confirm advance ticket collection is required; itison tickets must be exchanged for show tickets at the desk in the foyer from 6pm on the evening of the performance. I can confirm there will definitely be a seat available if you have itison tickets. Seating is allocated on a first come, first served basis when vouchers are exchanged for tickets.
I hope this helps!
Rachael, itison Customer Support, 09:48, 28/02/20
which area will the seats be in ?
Carol, 14:13, 06/10/20
Hi Carol,
Thanks for getting in touch!
As seats are available in various sections of the theatre and issued on a first come, first served basis, I'm afraid I can't say in advance exactly which section you'll be seated in. Your exact seats will instead be confirmed when you exchange for show tickets at the desk in the foyer from 6pm on the evening of the performance
I hope this helps!
Rachael, itison Customer Support, 14:25, 06/10/20
Good evening can you please cancel the 4 tickets I have ordered and refund due monies into my account. Due to the latest date change we are unable to attend the concert
Thanking you
20:21, 17/03/21
Hi there,
Thanks for getting in touch!
To discuss your tickets for The Johnny Cash Roadshow please contact our Customer Support team by emailing support@itison.com and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 08:43, 18/03/21
My husband has had a stroke and might have a problem with stairs would likely need aisle seat l haven’t been in the Royal Concert Hall so no idea of the seating it would just be myself and husband
Sandra, 21:10, 19/03/21
Hi Sandra,
Thanks for getting in touch.
I'm afraid we can't guarantee aisle seating as seating is allocated on a first come, first served basis when vouchers are exchanged for tickets.
However, I'd recommend contacting Glasgow Royal Concert Hall directly, on 0141 353 8000, and you can view more on the venue's accessibility by visiting https://www.glasgowconcerthalls.com/Pages/venue-access.aspx.
I hope this helps!
Courtney, itison Customer Support, 09:43, 22/03/21