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I am wanting to book the Harrogate deal for two adults and a child. I understand I need to pay extra for the child but how do I do this? I don’t want to book this unless it is guaranteed a child can be added to the booking
Sharon, 12:52, 17/04/21
Hi Sharon,
Thanks for getting in touch!
Once you've bought this voucher you'll be able to make your booking online. Just make sure to mention you'll be bringing a child along to your stay in the Additional Notes, and the hotel will sort this out directly.
I hope this helps!
Courtney, itison Customer Support, 09:13, 19/04/21
Is there parking at this hotel and can you stay a third night ?
Sarah, 19:20, 17/04/21
Hi Sarah,
Thanks for getting in touch!
Paid hotel parking is available on a first come first served basis, and you can read more on this by visiting https://www.crownhotelharrogate.com/location.
I hope this helps!
Courtney, itison Customer Support, 09:15, 19/04/21
Hi Sarah,
Thanks again for getting in touch!
I forgot to mention your stay can be extended by a night for a supplementary charge; please discuss this directly with the hotel.
I hope this helps!
Courtney, itison Customer Support, 09:16, 19/04/21
Are there any dog friendly rooms?
09:43, 18/04/21
Hi there,
Thanks for getting in touch!
I'm happy to confirm a max of 2 well behaved pets are permitted in certain rooms at a supplementary charge of £15 per night; payable directly to the hotel.
I hope this helps!
Courtney, itison Customer Support, 09:17, 19/04/21
I want to book for 1 night in July as going to a wedding , if I buy the voucher what happens if the date I want is not available..
23:17, 23/04/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 10:17, 26/04/21
I don’t understand the valid for 7 days? Is this after I have purchased the voucher I only have 7 days to use it? Thanks
Griggs, 23:33, 29/05/21
Hi there,
Thanks for getting in touch!
I can confirm this voucher is valid until the 30th of September, and can be used 7 days a week; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 09:42, 30/05/21