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Hi in the event of the event being cancelled due to COVID what is the process?
I am considering buying this as a gift
Gayle, 08:11, 13/10/20
Hi Gayle,
Thanks for getting in touch!
If the event is cancelled we'll contact you directly to let you know and confirm the other options available.
I hope this helps.
Courtney, itison Customer Support, 09:04, 13/10/20
This event has been moved to 16 June will these tickets still be valid ?
21:48, 27/11/20
Hi there,
Thanks for getting in touch!
I can confirm this event has been moved to the 16th of June, and purchased tickets will be valid for this new date. You can view your updated tickets in your account by visiting www.itison.com/my/complete_orders.
I hope this helps!
Courtney, itison Customer Support, 14:56, 01/12/20
I am a wheelchair user will I be able to see the stage ok
carole, 17:03, 22/03/21
Hi Carole,
Thanks for getting in touch!
You're welcome to view information on the accessibility of the venue by visiting https://www.academymusicgroup.com/o2cityhallnewcastle/access.
I hope this helps!
Courtney, itison Customer Support, 17:21, 22/03/21