We want to make GlasGLOW as accessible and inclusive as we can for our customers - if you have any access requirements or concerns that we haven't answered please do not hesitate to get in touch with us at glasglow@itison.com and we will do our very best to help.
This year we are excited to host our first ever Relaxed Sessions at GlasGLOW. These will take place on Thu 2nd November and Mon 6th November at 5pm – these slots will have a reduced capacity and volume to create a quieter GlasGLOW experience.
Please be aware due to the nature of the show that people with certain sensory sensitivities may still find some areas overwhelming. Our sensory guide, which will be available mid-September, aims to help prepare people in advance of the event.
There will also be a quiet space available at the event for anyone who needs it.
Our Sensory Guide tries to give guidance on the sights, sounds, smells and space to expect in each area - without giving away any surprises. We hope it'll be of help to our neurodiverse and neurodivergent attendees or anyone with other sensory processing difficulties who may appreciate a bit more info on what to expect before attending.
Our GLOW Passes are designed to help our team know that the person wearing it may need a little more time, some space or might want to skip a zone or take an alternative route if need be.
Please contact glasglow@itison.com in advance to request a GLOW Pass. We also have a quiet space available should you need a break from the lights and sounds of GlasGLOW.
The route is fully hardstanding - wheelchairs and mobility scooters are welcome - please note some paths in the Botanics have some gradual inclines.
We have wheelchair accessible toilets available on site for the duration of the event.
We are delighted to be welcoming the team from Pamis with their Pamiloo (a mobile changing places toilet) from Thu 2nd November until Sat 4th November.
We have a small number of Blue Badge Parking spaces on Queen Margaret Drive in front of the Botanics - these are available on a first come first served basis to try and help as many people as possible. You must display your blue badge and have a valid GlasGLOW ticket.
If your disability requires you to have a Carer or Personal Assistant (PA), you can apply for a complimentary PA Ticket for them. To organise a ticket, please email glasglowcarers@itison.com with your ticket number and a copy of your identification – recognised forms of ID are listed below