Reviews
Reviewed on
Best views in Scotland from the hotel restaurant conservatory & our lovely spacious refurbished room, staff were all lovely & hard working, if anything they need more staff, the food was lovely to, overall very relaxing stay, can highly recommend.
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No the hotel was lovely and the staff were excellent
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The hotel is lovely the staff is a credit to the hotel but the only let down was the heating wasn’t working in the hotel the room was very cold so was the restaurant as well I would recommend the hotel if the heating was fixed
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The hotel is lovely, beautiful location, food good and staff nice but our stay was ruined by the many dogs who were resident in the hotel that weekend. They were even in the dining room which is a definite no-no for me.
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Great 2 night break. Staff were really friendly and the food was lovely. Rooms had everything you needed and the gin in the room was a nice treat.
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from our arrival the staff were very helpful, from reception, bar and housekeeping. wonderful experience and we would recommend this hotel for service, accommodation (we were upgraded to a feature room) and food quality. not the plushest surroundings but very comfortable indeed.
Reviewed on
Sadly this hotel was over priced and sub standard.
In relation to the dining facilities:
Camembert undercooked, duck over cooked and tasteless, venison burger greasy and cheap burger sauce, seasonal veg overly greasy. Orange tart was dark chocolate but was advertised as milk. Breakfast was small portion, dry and over cooked.
Part of the deal, there was supposed to be g&t in room on arrival, there wasn’t any.
Whilst dining, the staff didn’t take glasses away when brining new drinks. This stacked up.
Th hallway carpet was worn and dirty looking.
Cheap toilet paper in the rooms.
Slow service for dinner, breakfast and drinks.
Ordered drinks which were forgotten about.
Ordered Baileys 50ml and was only served 25ml
Staff not very friendly.
The views from the hotel were stunning and the bar person was excellent. There were great little gift bags for the dog, But unfortunately these things were not enough for us to stay again.
Reviewed on
GREAT STAY - LOVELY STAFF - GOOD FOOD - NICE BEDROOMS - STUNNING VIEW.
SUGGESTION - PLEASE PUT THE FIRE ON EARLIER IN THE DAY IN THE BAR AREA AND PROVIDE A WIDER LUNCH MENU.
Reviewed on
Our room was cold on arrival with no clear instructions how to put the panel heater on. It became warm once we'd discovered how to operate the heating, but it had been a miserable half hour before the room was comfortable. Our meal was in the cool dining area, a long conservatory, difficult to heat in winter conditions. The food was a mixed success, one good main choice,the other not so good. The tables were sticky. The cleanliness of our room also fell short of what it should have been. The radiator was thick with dust, and dust also in the bathroom as well as some long black hairs on the bathroom floor. The hotel has had a recent refurbishment and looks very smart. We used the pool and really enjoyed our swim. It just needs fine tuning to up their game, but I can see heating the dining area will always be a challenge.