Reviews
Reviewed on
Spa treatments and afternoon tea were wonderful. Staff all friendly and welcoming.
Reviewed on
Disappointed in hotel, really in need of some work and cleaning, broken toilet flush, tiny pool changing room which was dirty and shabby. Tables in small lounge not cleared or wiped down, breakfast cereal all over floor at 2.30 in afternoon. Just a few examples, sadly.
Afternoon tea was nice, treatments with Caitlin were excellent.
Overall not worth the money, even discounted with Itison.
Reviewed on
Spa day at Scotland's Hotel was very good. All staff welcoming and helpful. Facilities were brilliant. Afternoon team was delicious.
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Reviewed on
Very friendly staff, lovely facilities, great treatments and tasty afternoon tea. Would recommend.
Reviewed on
The Spa was dirty and very dated.
Swimming pool looked dirty and had lots of broken tiles.
The changing rooms were dated and dirty with a dirty mop and bucket in corner.
The steam room is small, and had bad staining up the wall and was covered in hair.
The only good thing was the treatment , it was very good and the therapist was very nice.
The afternoon tea was ok, but very plain and no savoury included.
Reviewed on
Nice small spa with lovely pool area, could do with more seats/loungers. Steam room small but good. Excellent massage - can highly recommend it. Afternoon tea was lovely apart from stale scones.
Bit confusing at booking in - I'm new to the Itison app and didn't realise the PIN number was in the booking detail, nor did the receptionist - resulted in hunting through emails.
Reviewed on
Dear Itison Team, Unfortunately our stay was not pleasant at all. The changing rooms were dirty and the showers mouldy. The pool area was equally below what you would expect from a spa break. The massage therapist seemed knowledgeable but again the rooms lack basic hygiene standard. We decided to not go for our afternoon meal to avoid further disappointment. I would really like to know how we can get a refund. I always had good experiences with itison so far, but this time it was just really terrible.
Reviewed on
It was a great realxing day with a nice afternoon tea. The only thing that could be improved is the changing facilities could do with a refresh.
Reviewed on
Overall we had a lovely day.. staff at the spa were fab and so were the treatments.. afternoon tea was good to but only complaint would be that due to a lack of staff we couldn't get our tea topped up despite asking twice.
Changing rooms in spa could do with an upgrade. Lady on reception was very friendly and helpful.