Reviews
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Love this hotel ,all staff lovely ,food good ,room was clean and very warm when we arrived so cosy
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Very good service staff very helpful food and service very good
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Food was very nice at dinner but portions just too big for elderly guests
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Nice hotel. Food very good, staff very friendly. Downside is the rooms could do with being refurbished as looking tired and in need of freshen up. Ideal location for town centre and nearby pubs/bars
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Nicely refurbished hotel but our bedroom was small and so was the bed. Dinner was lovely, but the buffet breakfast was a big let down, it was very greasy and cold, as was the coffee and tea. We would go back if they served you a fresh hot breakfast instead of a greasy buffet.
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We had a very nice break The dinner bed and breakfast is fantastic value Only slight downside is that the vegetarian choice on set menu used to be amazing The last few times however there is only one choice and it has not been good at all Breakfast however is very well organised and enjoyable
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Everything was perfect. Wouldn’t change anything.
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I emailed a complaint during my stay. Nothing was really done about my concerns or issues, just that my comments would be passed on. Turned the manager actually had a go at another member of staff that was trying to help me.
Just be aware that security is very concerning at this hotel with a side door open at all times and this hotel is not dog friendly at all. Dog friendly rooms based on 2nd floor all the way at other end of hotel. Surrounding area of hotel used as dumping ground and as mentioned on duty manager doesn't seem to care. Restaurant staff lovely however and such a contrast with food being really lovely. Go here for food but not for an overnight stay and certainly don't bring your dog, just giving you a heads up so that you don't end up as disappointed as us.
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From the moment we arrived we were treated with friendly efficiency, the room was very clean & well decorated, the bed unfortunately was too soft for me but that's not really a problem. The restaurant was busy but the staff were friendly & efficient & the food was delicious, there was plenty of choice on the set menu & the breakfast was amazing