Reviews
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Excellent service and food excellent
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Friendly staff, clean hotel and food was lovely. It's a lttle dated, but this would not stop me from going back.
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This was the forth time we have been to fernhill hotel and things just keep getting better,room with a view brilliant and food excellent
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On arrival we were informed that we had been upgraded to a superior room, the view from the bay window over the harbour was spectacular. The room was spacious and the bathroom bigger than most lounges. Rosie and the French waiter (didn’t get his name) were very professional in the manner they went about their duties. Definitely made the break most enjoyable and wouldn’t hesitate going back in the future, or recommending it to anyone else. They went above and beyond to make our stay seamless, wouldn’t change a thing.
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Couldn't fault anything looking forward to my next stay happy to recommend to friends and family.
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The hotel was in a beautiful spot, the views as you walk into the reception were stunning. The mattress was too soft but fortunately we were able to change room. The room was excellent, large enough with having the dog. The staff were friendly, very attentive and helpful. The food was great.
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We had a great experience at the hotel, where the food was delicious, and Portpatrick is a lovely place to visit
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Sadly, my friend and I got a shock when it came tosettling our bill as it was much higher than we anticipated.
I accept that I possibly didn't read the small print on the Itison voucher (as the hotel suggested).
However, I do think your voucher was vague and misleading.
It says, "2 nights for two with dinner",therefore that's what I thought we were getting
Turns out we only got dinner on the 1st night. This meant quite a difference in the final bill!
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We upgraded to a room with a terrace-it was definitely worth it. We were lucky with the weather so we were able to sit out and enjoy the gorgeous view. As stated before the hotel needs an upgrade from the 80’s decor, but it was clean and spacious. The staff were fabulous. The food was plain but very tasty.
Thanks to all the staff for a great 3 day break.
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Had a lovely time at Fernhill Hotel. The room was very comfortable, food was great and everyone was nice and friendly. The hotel overlooks the harbour and as it was a sunny weekend the views were spectacular.
Hotel and room were very clean. 😀😀
No obvious need for improvement. Tea/ coffee and water supplied in bedroom. All very nice!