Reviews
Reviewed on
Enjoyed a lovely swim before a fantastic spa treatment and superb afternoon tea.
Spa therapist Jolene was 5 star; courteous and very knowledgable in her field of work. The massage and facial I received was undoubtably the best I have experienced.
Afternoon tea in hotel was delightful, served in a beautiful drawing room by friendly attentive staff.
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An excellent setting, beautiful afternoon tea, great staff and fantastic spa treatments. Will definitely be back!
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It was what I expected I have been there lots of time before
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Excellent service and very friendly staff
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Ardoe House hotel is beautiful. We had excellent service from the staff . The afternoon tea was delicious. Unfortunately I felt that the main spa area (the pool and changing rooms) was ‘tired’ and not terribly clean. Eg there was rubbish in some of the lockers, the glass door of the sauna was streaky, some wooden parts of the surfaces were clearly worn. A little TLC and attention would make a huge difference
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I wasn't expecting the pool to be constantly full of kids getting swimming training, it was loud and not a relaxing environment
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our therapist was lovely and performed a lovely massage but the spa and changing rooms/ toilets & showers were very unpleasant. The whole area is very tired and honestly in need of a good clean and renovation. The floors were soaking wet, making it very slippy and no attempt was made by staff to control this. I also overheard two people complain to staff regarding the cleanliness of the changing rooms.
The coffee bar is a great idea but it was littered with rubbish and again looked very tired and in need of some TLC.
Reviewed on
Our first time experience at the spa. It was excellent. I never had massage before as it was perfect not too rough.
Lovely high tea afternoon. Perfect not too much cakes. We managed to eat it all.
The staff was lovely and make us feel welcome.
Reviewed on
We booked a spa day. The steam room wasn’t working, one of the showers was out of order. One of the staff was off sick but they did their best to accommodate us but and we had a long sit waiting on each other to receive our treatments a two hour delay going for our afternoon tea.
Reviewed on
Leisure facilities are in dire need of modernisation. Showers very shabby as was area around sauna.Steam room was out of order.Pool was full as mother and baby session and lifeguard classes taking place.Given very old,worn robe on arrival.However treatments were good and nice products used.