Reviews
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Love the buffet style unlimited afternoon tea
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We arrived for 1:30 booking. At 2:20 we were told by staff that they were clearing the food and to help ourselves but we felt like we were being pushed out.
One member of staff - Karen was super helpful and couldn’t do enough for us. She was the best part of the experience.
Disappointed with the cake options and there were no macarons which was one of the reasons we went
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The restaurant in the hotel was lovely. We thought the service was excellent. The selection of food was wonderful and the tea was absolutely delicious. We just loved every minute. It’s our favourite afternoon tea in Glasgow. Thank you.
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The food itself was delicious and plentiful. Would have given 5* for the food alone. We were seated behind a pillar and very much ignored once seated. We waited 15 mins before we managed to catch a staff members attention for tea and coffee as well as the cocktail with our voucher. Again, after this it was very sporadic in terms of the waiting staff checking in if we wanted more tea or drinks. We waited over 30 mins for our 2nd cocktail to arrive, that was how long it was before anyone came near our table. The ladies toilets were also not too impressive either with lack of toilet roll and bins over flowing. If service was to improve I would return and would recommend this afternoon tea as the food was lovely.
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Savoury plates replenished, plenty of cakes.
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Very friendly greeting, were shown to our seat, which was dirty, had cream smeared on it, and cream on the floor. We asked it to be cleaned, and the waiter came back and did wipe it a bit.
We asked for a tea and a coffee, coffee came, but had to ask after 10 mins for our tea. We were offered Prosecco or a strawberry cocktail- asked if this could be made non alcoholic, told no, which was fine, Then had to ask twice for the drink.
The food however was good, lots of choice, refreshed frequently, sandwiches and cakes all fresh.
All in all we had a nice time, but could have been better service.
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It is a Buffet Style Afternoon tea which was fantastic, never been to a Buffet style but this meant you could take exactly as you wanted. Ambience was great and all staff were wonderful. had a great day
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We have been here numerous times for afternoon tea, always a great treat enjoyed by the four of us .
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Fab choice of sweet and savoury afternoon treats.great service and didn’t feel rushed. Looking to return
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Welcoming, friendly staff. Great service. Amazing selection of delicious goodies